Japfest - Sunday 30th April    Buy Tickets Now

Frequently Asked Questions

We've pulled together some useful FAQ's for you below.  Just click the area to see the questions and answers. If your question is not answered please call us on 01959 541444 and we will endeavour to resolve this as quickly as possible for you.   

 

Question Answer

Is the event solely for Japanese cars?

Yes - all cars being displayed or going out on track must be Japanese! Visitors can park their cars in the public car park no matter what make or model.

What time does the show open?

The event is open to the public from 10:00am and will close at 5:30pm.

Will there be a cash point on site?

 Yes there will be a cash point on site which marshals will direct you to.

Are credit cards accepted on the gate?

Yes, credit cards can be used on the gate.

Can I bring my pet?

No animals of any kind are allowed onto the site.

Is there a bar on site?

Yes, there is a  bar on site which will be open throughout the day selling food and alcohol.

Are there food units on site?

There are many food units and a permanent on site cafeteria open throughout the day.

Can I bring my own food and drink?

Yes you can bring food and drink into the venue. Glass bottles are not permitted and will be confiscated at the main gate.

Will there be someone taking photos of the cars for me to purchase on the day?

Yes there will be a track photographer and more information will be found in our show guide.

Are BBQ's allowed on site? 

No BBQ's are not permitted.

Are there any concessions for people with disabilities?

As part of our commitment to make Japfest accessible to all we will provide those disabled ticket holders that require full time assistance with 1 free ticket for a partner, accompanying friend or personal assistant (PA). You will need to provide a copy of your most recent Personal Independence Payment form (PIP) showing your current entitlement and your ‘blue badge’ if car parking is required. On arrival at the show please liaise with the staff on the gates when presenting your entry ticket.

Are motorcycles allowed to display at the show?  No, motorcycles are not allowed to display at this event.

Question Answer
How can I buy a ticket? 

Tickets are purchased online. Tickets can also be purchased on the gate. These are priced at £25.

I have booked my tickets, can I add children onto my order? Yes. All tickets are available to purchase on the gate. If you are a full paying adult please show your tickets to the marshals on the gate. Two children under 14 years old qualify as FREE.

Can I get a refund for my tickets once I've bought them?

Tickets are non-refundable and non-transferable – click here to view our full terms and conditions. If you have take out refund protection please visit http://www.bookingprotect.com/refund where you will be taken through to a refund process.

Do I have to print the tickets? 

The tickets are valid printed off OR on your smart phone, as long as the barcode is clear.

Can you purchase tickets over the phone?

All tickets are purchased online through our ticketing system. If you have any problems please give us a call on 01959 541444 or email shows@kelsey.co.uk.

My name is not on the ticket, can I still attend the event? 

Yes, all tickets are unique, your tickets will display the name of who purchased the tickets. If your tickets were brought by someone else please bring a copy of the conformation email with you.

Do I need to bring ID with me to gain entry?

Yes. You will need to bring with you the card that you purchased the tickets with and a photo ID card (such as your driving licence) along with your ticket clearly printed and viewable on your mobile phone to gain entry. If you are unable to provide sufficient ID of your ticket has already been scanned, you will be asked to pay the full entry price on the gate.

Will I be able to buy a ticket on the gate?

Yes you can buy tickets on the gate from 10.00am.

What do I do if I want to buy a ticket for a gift?

You will be asked during the transaction who you are buying the ticket for, you MUST type in the recipient's name here. They should bring the confirmation email, ticket and relevant ID to confirm they are the named recipient given during the order.

My tickets haven't arrived yet when will I get them?

Tickets are emailed out to you upon confirmation of payment. Please check your junk or spam folder just in case. If you have not recieved your tickets please contact a member of our team. 
Do I have to purchase a ticket for my child?

Entry is FREE for two children aged 14 and under when accompanied by a paying adult. Additional children are £5 each. Under 5's are FREE. You are responsible for any children who attend the event with you and you must ensure that they comply with these terms and conditions.

Question Answer

Is there car parking available?

Yes, there is a public car park available free of charge.

Is there disabled parking?

Yes, there is a disabled parking area, please ask on the gate for a pass and the marshalls will direct you.

Is there any way that I can park my car in the show rather than in the public car park?

You can display your car as a part of a club display or by entering the Show & Shine competition. If you are not part of a club or show and shine please purchase an individual display ticket.

Question Answer

Can I take passengers out on the track with me?

Yes – subject to certain restrictions. Passenger tickets can be purchased when you are booking track time at a cost of £10. Only one front seat passenger is permitted per car and they must sign an indemnity form prior to the session. Minimum age for passengers wanting to go out on track is 18 years.  

Is helmet hire available on the day or do I need to bring my own?

We advise you to bring your own British Standard-approved helmet where possible, although Silverstone has a limited number available for hire. In order to do this you will need to leave your credit card with us as a deposit. Helmet hire is £10 per person. Helmets are mandatory for drivers and passengers and helmet straps must be securely done up.

Do I need a driving licence to take my car on the track?

Yes, you will be required to show your full UK or other EU state driving licence. Both parts in the case of photocard licences.Yes, you will be required to show your full UK or other EU state driving licence. Both parts in the case of photocard licences. You will also need a valid entry ticket for the show and to bring the paper section which accompanies your driving licence. This can be downloaded from the DVLA website (click here and follow the onscreen instructions https://www.gov.uk/view-driving-licence ) and brought with you.

My licence is away at the DVLA/Police, can I bring a photocopy?

No, a full original driving licence needs to be seen when signing-on.

Is it possible to purchase track time on the day?

Demand is high for Japfest track time and it usually sells out in advance, as such we strongly advise that if you want to get out on track you book as soon as possible.

Location

Silverstone Circuit
Towcester
Northamptonshire
NN12 8TN

Connect with Us

Stay Connected on:

Contact Us

For general information about the show, please contact us at: